Terms of use

You sign in with a one-time code sent to your email address, so there is no password to lose. Keep access to that mailbox: anybody who can read it can get into your account.

You are responsible for what happens under your account, including anything done by people you invite to a layout. One account is for one person or one business — do not share sign-in access around a team as a way of avoiding paying for it.

Your layouts, the names on them, the dimensions and any images you upload remain your property. We claim no ownership of them and we do not use them to advertise anything without asking you first.

You give us only the permission we need to run the service: to store your work, to show it back to you, to render it, and to show it to anybody you deliberately share a client link with.

Only upload images you have the right to use. Do not upload anything unlawful, anything that infringes somebody else’s rights, or anything designed to break the service or get at other people’s data.

We do not review what you upload in advance. If something is reported to us and is clearly unlawful, we will remove it and tell you why.

Paid plans are billed in advance on a recurring basis — monthly or yearly, whichever you chose — using a standing instruction you set up with your bank through Razorpay. The price is the one shown at checkout.

Cancelling, and the fact that payments are not refundable, are set out on the cancellation and refunds page, which forms part of these terms.

We will run the service with reasonable care and keep it available as far as we sensibly can. We cannot promise it will never be down, never have a bug, or work on every device — and we are a small company, not a utility.

Measurements, clearances and capacities the software works out are a drawing aid. They are not a structural, safety or fire-regulation approval. Anything that matters on site is yours to verify before a banquet team sets to it.

To the extent the law allows, we are not liable for indirect or consequential loss — lost business, lost profit or an event that went wrong — and our total liability to you is limited to what you paid us in the twelve months before the claim.

You can stop using LayoutX whenever you like and cancel from your account. We can suspend or close an account that is being used unlawfully, that is abusing the service, or that has not paid — we will tell you why, and other than in serious cases we will give you a chance to put it right first.

If we close your account, you keep the right to export your layouts. Ask us and we will make sure you get them.